INTRODUCTION

These conditions of use  regulate the terms of access and use of this webside: www.demanet-internacional.com, owned by DEMANET INT SL with address at Polígono Industrial les Salines Avda. Garraf, 40 de Cubelles with CIF B62763586, hereinafter, “the Company “,  the portal user must accept all services and information provided from this webside to receive all services the company can provide.

The user, as well as the Company, owner of the portal, may be jointly referred to,  as the parties. The mere access or use of the portal, all or part of its contents and services,  means full acceptance of these conditions of use. The provision and use of the portal is understood to be subject to strict compliance with the terms contained in these conditions of use of the portal.

TERMS OF USE REGULATION

These general conditions of use of the portal regulate the access and use of the portal, including the contents and services made available to users on and/or through the portal, either by the portal, by its users or by any third party. However, access to and use of certain content and/or services may be subject to certain specific conditions.

AMENDMENTS

The company reserves the right to modify at any time the general conditions of use of the site. In any case, it is recommended that you periodically consult these general conditions of use, as they can be modified.

E-COMMERCE CONTENT

INFORMATION AND SERVICES

Users can access different types of information and services through the portal. The portal reserves the right to modify, at any time, and without prior notice, the presentation and configuration of the information and services offered from the site. The user acknowledges explicit consent and accepts that at any time the portal may interrupt, disable and/or cancel any information or service. The portal will make its best  to try to ensure availability and accessibility to the web. However, sometimes, for reasons of maintenance, updating, relocation, etc., it may result in the interruption of access to the portal.

AVAILABILITY OF PORTAL INFORMATION AND SERVICES

The portal does not guarantee the continuous and permanent availability of the services, so it is exempt of liability for damages caused by the unavailability of the service due to  reasons  that influences in the data transfer networks telematics, not related to its content, or for disconnections made by the improvement or maintenance of computer equipment and systems. In these cases, the portal will make every effort to notify you 24 hours before the interruption. The site is not responsible for the interruption, suspension or termination of the information or services. It is not responsible for any omission, loss of information, data, configurations, inappropriate access or breach of confidentiality resulting from technical problems, communications or human omissions, caused by levels or not attributable to the portal. You will no longer be liable for damages caused by computer attacks by viruses affecting software, sist.month communication or equipment through the portal, but manufactured or facilitated by a third party. The portal may, in its sole discretion, reject, delete, suspend and/or block access to information and services to users who violate these disputes without notice.

WEB SITE LIABILITY ON CONTENT

E-commerce does not intervene in the creation of those contents and / or services provided  by third parties in and / or through e-commerce, in the same way that it does not control its legality. In any case, it does not offer any kind of guarantee on them. The user acknowledges that the e-commerce is not and will not be responsible for the contents and / or services provided  by a third party in and / or through e-commerce. The user accepts that the e-commerce will not assume any responsibility for any damages caused as a result of the use of this information or services of third parties.

Exceptionally when expressly imposed by law otherwise, and only with the measure and extension in which it imposes it, the e-commerce does not guarantee or assume any responsibility for the possible damages caused by the use of data and services of e-commerce.

In any case, the e-commerce excludes any liability for damages that may be due to the information and / or services provided by third parties other than the Company. All liability shall be the third party, whether supplier, partner or other.

USER’S RESPONSABILITIES

The user must comply at all times with the conditions set out in this legal notice. Expressly, the user declares that he/she will use the portal diligently and will assume any responsibility that may result from the violation of the rules.

The user undertakes, in those cases that are requested for data or information, not to misrepresent his identity by posing as any other person. The user accepts that the use of the site will be carried out for strictly personal, private purposes. The user may not use the portal for activities contrary to law, morality and public order, as well as for purposes prohibited or that violate or damage the rights of third parties. Likewise, the dissemination, storage and / or management of data or content that infringes the rights of third parties or any regulations concerning intellectual or industrial property rights is prohibited.

The user undertakes, in those cases that data or information is requested, not to misrepresent his identity by posing as any other person. The user accepts that the use of the Portal will be carried out for strictly personal, private and particular purposes. The user may not use the portal for activities contrary to law, morality and public order, as well as for prohibited purposes or that violate or damage the rights of third parties. Likewise, the dissemination, storage and / or management of data or content that infringes the rights of third parties or any regulations ruling intellectual or industrial property rights is prohibited.

Likewise, the user may not use the portal to transmit, store, disclose,  promote or distribute data or content that are carriers of viruses or any other computer code, files or programs designed to interrupt, destroy or impair the software or computer or telecommunications equipment.

The user agrees to indemnify and keep the portal harmless for any damage, penalty, fine penalty or compensation that the portal must face.

PRIVACY POLICY

PERSONAL DATA

The personal data obtained by the portal for the provision of any service or use of the portal will be integrated into a computerized file. The data obtained will be used to provide the requested services and will also be used to keep the user informed of the news of the services and contents of the portal, taking into account, where appropriate, the preferences indicated by User. The user undertakes to receive these emails, provided that they are related to the preferences indicated or to the services and information used by him.

PROHIBITION

In any case, e-commerce reserves all rights to the content, information and services you have about them. E-commerce does not grant any license or self-use to the user on its contents, data or services, other than those expressly detailed in these general conditions of use of the electronic trade.

OTHER PROVISIONS

LIABILITY AND NOTIFICATIONS

The parties agree to submit specifically to the Spanish courts and legislation, waiving their own jurisdiction, if any, and any other legislation.

These conditions are ruled by and understood in accordance with Spanish law. All notifications, requests, requesitions and other communications that the user wishes to make to the Company that owns the e-commerce must be made in writing.

NULLITY AND INEFFECTIVENESS OF THE CLAUSES

If any clause included in these General Conditions is declared, in whole or in part, void or ineffective, such nullity or ineffectiveness will only affect that provision or the part thereof that is null or ineffective, subsisting on these present conditions in all other areas, considering such a provision in whole or in part as not included.

GOOD FAITH AND DILIGENCE

The Parties undertake to comply with their obligations and to exercise the rights under these conditions in accordance with the strictest requirements of good faith and diligence.

PURCHASE CONDITIONS

RETURN AND REFUND POLICY

Before making any return the customer must contact our sales department via e-mail info@demanet-international.com or by phone (+34) 93 895 78 38 where we will tell you how to proceed with the devolution. Please note that no refund will be made that has not been previously communicated. To accept the return, the product and its packaging must be in perfect condition and keep all its accessories and all its documentation of origin.

The consumer should know that, if the product is not returned in the same packaging of origin within the warranty period, the company will not be responsible for the additional shipping or repair costs.

Customers have a withdrawal period of 14 calendar days from the date of receipt, which extends to 1 more day in case the 14th is a public holiday, during which the purchase can be revoked and the company will refund the amount paid , as long as the process describing our returns policy is correctly followed. Within 14 days of receipt of the return, the company will accept your refund.

To effectively carry out the right of withdrawal will be necessary; the product it is in perfect condition, with no signs of use, with the original packaging and proof of purchase.

 

WARRANTY

In case of defective product, the customer must contact our sales department via e-mail info@demanet-international.com or by phone (+34) 93 895 78 38 where we will indicate the steps to follow.

The Company, if necessary, will proceed to the repair, replacement, reduction of the price or resolution of the purchase, procedures that will be free for the consumer. The Company is responsible for product defects from origin. The Customer has 2 years after the reception of the products (only origine default not usage) to use the warranty. Defects of use will not be covered by this warranty.

In case the product is defective of origin the return is guaranteed. Once the defective product is received by the Company we will proceed to the repair, replacement or discount on the price, procedures that will be free for the consumer and user. The consumer and user must inform the seller of the incident within two weeks of the delivery of the material.

If there are errors in Demanet’s interpretation of the measures, it would enter warranty service. In the event that the error is in the action by the customer, it would not enter into warranty service. The customer must prove by photo/video or other the real mesurements so it can’t cause misunderstanding.

If there are errors in the interpretation of Demanet’s measurements, it would be part of the warranty service. In the event that the error is in the customer’s action, it would not enter the warranty service.

It will not be considered a defect, the damages caused by use, or defects in the aesthetic elements of the suit: logos, colour strips, letters…

Except for the aesthetic issues, the customer has  6 months after the acquisition to prove the origine defect and it will be the customer’s expense, to prove the prior existence of such defects.

In case of misuse of the product, the Company will not be responsible for the refund of the purchase amount.

 

Our suits are made in accordance with European requirements with CE examination carried out by IFTH (France) 69134 ECULLY CEDEX:

N° 0072 / 825 /162 / 04 / 19 / 0127

N° 0072 / 825 / 162 / 04 / 19 / 0128

N° 0072 / 825 / 162 / 04 / 19 / 0130

N° 0072 / 825 / 162 / 04 / 19 / 0129

N° 0072 / 825 / 162 / 06 / 19 / 0229

DEMANET INTERNATIONAL offers only high quality products, 100% ORIGINAL. Before each shipment, all products pass a quality check to avoid any errors that may occur.

All our shipments made through a private carrier include All Risk Insurance against losses, breaks or defects that may affect the package during transportation. It is of great importance that when you receive the order, check that the package is in good condition. If the package is open, damaged or has a hole you should not accept it. In that case, please indicate the reason on the delivery note provided by the courier and contact us to inform us and resolve the issue quickly. 

PAYMENT CONDITIONS

The customer states that he has the full capacity to make the purchase, being of legal age and in possession of a valid credit or debit card issued by a bank that is acceptable to the company. The Customer guarantees and is responsible for the validity of all data provided on his/her card.

PRICES AND AVAILABILITY

Prices do not include taxes. Orders are subject to product availability.

SHIPMENTS

The purchased products will be delivered to the person and at the address indicated in the order in international territory in a non-urgent manner within 4 weeks for information purposes.

The days on which the deliveries will be made will be: Monday to Friday, except for local and national holidays.

Your delay does not imply cancellation of the order or any compensation.

An order is considered delivered at the time the carrier delivers the package or packages to the customer and the customer signs the delivery receipt document. Therefore, it is up to the customer to check the status of the goods at the reception and indicate all anomalies on the delivery receipt note.

The shipping costs of the orders will be managed by the Company, except customs charges, which will be paid by the customer on the day of delivery/collection.

If the cause of the return is that the returned item is defective or does not correspond to what is requested in the order, the company will bear the costs of the return and reshipment after contact with the company.

If the reason for the return is because the order does not satisfy you, the customer will bear the costs of the return and new shipment.